WhatsApp Journey
This is subject to change depending on requirements
Flow
Secret Escapes WA flow
Messages
First message | |||
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Hotel only | Package - single destination | Package - multi-destination TBC | |
Hi <name> 👋 🏨 Just a quick reminder about your upcoming holiday at <accommodation venue name> in <accommodation destination name>: Check-in: <check-in date> Check-out: <check-out date> Booking summary: <booking link> 🌏 To make the most of your visit to <accommodation destination name>, we've created a tailored list of activities for you. Find your selection here 🔎 Can we help you find something more specific to do around <accommodation destination name>? Click below to get started 👇 You can opt out of messages at anytime by replying STOP Help me find things to do | Hi <name> 👋 Just a quick reminder about your upcoming holiday to <accommodation destination name>: 🛫 Flight number: <flight number> <departure airport name> (<departure airport code>) - <destination airport name> (<destination airport code>) 🏨 <Accommodation venue name> in <accommodation destination name> Check-in: <check-in date> Check-out: <check-out date> You’ll find your booking summary here ➡️ <booking link> 🌏 To make the most of your visit to <accommodation destination name>, we've created a tailored list of activities for you. Find your selection here 🔎 Can we help you find something more specific to do around <accommodation destination name>? Click below to get started 👇 You can opt out of messages at anytime by replying STOP Help me find things to do | TBC | |
Answer |
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Help me find things to do | Free text | ||
Excellent! 👍 So, what kinds of thing do you want to see or do? Choose one of the three options below 👇 Top attractions Hidden gems Show me everything | ❓Have a question about your booking? Please be aware that this number is not monitored. 🗨️ Help Centre https://www.secretescapes.com/faq Info on your booking ➡️ <booking link> 🌏 If you’d like a few ideas and personalized recommendations for things to do around <accommodation destination name>, check out our website here 👇👇👇 <EMP site> | ||
Answer | |||
Top attractions | Hidden gems | Show me everything | No answer (sent x hours later) |
✨ Check out the top attractions around <accommodation destination name>! Visit our website here 👇 <EMP site> | 💎 Check out the hidden gems around <accommodation destination name>! Visit our website here 👇 <EMP site> | 💫 Check out our personalized recommendations for things to do around <accommodation destination name>! Visit our website here 👇 <EMP site> | Hi <name> 👋 We're keen to help you make the most of your time in <accommodation destination name>. 🌏 Check out our personalized recommendations for things to do around <accommodation destination name> 👇 <EMP site> |
Reminder | |||
Sent x hours later | |||
Hi <name> 👋 We're keen to help you make the most of your time in <accommodation destination name>. 🌏 Check out our personalized recommendations for things to do around <accommodation destination name> 👇 <EMP site> |